In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Bin collections now from 5am

Residential red and yellow bin collections are a critical service and, as a proactive measure to provide some separation between drivers to prevent service disruptions, drivers will work staggered shifts from Monday 23 March 2020.

This means that collections for residential waste and recycling bins will start at 5am from Monday 23 March 2020. Please put your bins on your kerb the night before their collection to ensure they are picked up.

Whilst this may cause a slight shake up to people’s usual routines, it’s important that waste contractors have safeguards in place to ensure they can continue to deliver this service. The earlier start time of 5 am has been approved by the ACT Environment Protection Authority regarding noise impacts.

There is currently no change to the start times of green bin collections which will remain as 7 am.

ACT NoWaste is continuing to work closely with the contracted service providers to monitor the situation and ensure plans are in place to manage impacts of COVID-19.

Drop-off and education facilities

The ACT’s waste and recycling drop-off facilities are continuing to operate with the following changes:

The Container Deposit Scheme is continuing to operate, however a number of express point return locations have been temporarily closed. Depots are continuing to provide cash payment options, however electronic refunds are also available. Please check for the latest updates.