In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Disruptions to household waste and recycling bin collections, 17 - 20 November

Disruptions to household waste and recycling collection services on Monday 2 November 2020

Disruptions to household waste and recycling bin collections from Tuesday 17 November to Friday 20 November 2020

Household waste and recycling kerbside collections in a number of Canberra suburbs will be disrupted between Tuesday 17 November and Friday 20 November 2020. This is due to protected industrial action by drivers employed by collection contractor Suez.

If you have a Tuesday waste and/or recycling collection

If you have a Wednesday or Thursday waste and/or recycling collection

If you have a Friday waste and/or recycling collection

The impacted suburbs of Tuesday’s delayed collections are listed below.

The impacted suburbs of Wednesday’s missed collections are:

The impacted suburbs of Thursday’s missed collections are:

Green waste bin services, bulky waste collections and the wheeled bin assistance service are not affected and will continue as normal.

The following temporary rubbish only drop-off sites will be available from Monday 16 November 2020 until Sunday 29 November 2020 for suburbs affected in Belconnen and Gungahlin that normally have their bins collected on Wednesdays or Thursdays. Up to three large plastic bags of household waste (from the general rubbish bin) can be disposed of for free at:

A temporary rubbish only drop-off site will be available from Saturday 21 November to Thursday 26 November 2020 for any missed collections in the Inner North and Inner South on Friday 20 November 2020. This site will be on Phillip Avenue in Ainslie at the start of the nature reserve, near the old Ainslie Transfer Station.

Temporary drop-off sites in the Tuggeranong area will also remain open until Sunday 22 November 2020.

View maps of the temporary rubbish only drop-off sites. South map (PDF 711KB) North map (PDF 711KB)

Map of south drop off facilities Map of north drop off facilities

Proof of ACT residency such as a driver’s licence will need to be shown in order to access the free drop-off service.

Recyclable materials can continue to be dropped off for free at the ACT Government Recycling Drop-Off Centres, open 24 hours a day, seven days a week.

Eligible containers can be taken to ACT Container Deposit Scheme drop‑off locations to receive a 10 cent refund per container.