In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000


Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call

131126

Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700

healthdirect

24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Operational acceptance


Every development that is required to obtain a certificate of Operational Acceptance needs to meet the following criteria.

Document requirements

When lodging an Operational Acceptance submission please note the following important requirements:

Lodgment of Operational Acceptance submissions

All post DA submissions must be lodged via the ProjectWise Portal as per the process (PDF 252KB).

Assessment process

  1. Applicant lodges the submission as per above document requirements.
    Submissions from individual consultants for separate elements of work for the same project and in the same location must be presented together.
  2. TCCS undertakes a content check to ensure the minimum requirements for lodgment of Operational Acceptance submission have been met. A response acknowledging receipt will be issued the day after the submission is received.
    Incomplete submissions and those which do not meet all the requirements are returned to the applicant for completion.
  3. If the Operational Acceptance submission has met all the requirements, an inspection is arranged to assess works as constructed.
  4. If works are satisfactorily completed, TCCS will issue the certificate of Operational Acceptance.

Fees and charges

Fees and charges may apply for repeat applications, submissions and inspections of works. Please refer to the Submissions and Inspections Guideline Principles and Related Fees and Charges for TCCS and Industry (PDF 133KB).