In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Pre-development application

Early Support

We encourage early engagement in your project as this will ensure a smooth transition during other phases of the project. Meetings can be undertaken in person, by conference call or video conference.


We encourage pre-submission reviews especially if you have some aspects of your submission that will not meet out standards or codes.

Existing projects

Existing projects are those that have received development approval and are under construction.

Meeting requests

Arrange a meeting with Asset Acceptance to discuss your project or development.

Pre-development Application Process

For any pre-development application advice regarding ACT requirements please contact Development coordination (DC) via email at or phone Access Canberra on 13 22 81.

Estate development plans

The deed manager refers an estate development plan to us to check the availability of land for planned infrastructure and ensure features comply with standards and specifications.

Development application advice

Applications are referred to us to assess compliance of all public assets with Urban design standards and specifications.

Landscape management and protection

A plan which shows how the nature strip and other public infrastructure assets will be protected prior to commencement of works.