About us


The City and Environment Directorate brings together the people, services and systems that shape Canberra’s future.

We were established to better align planning and transport, improve efficiency of development decisions, support environmental management, consolidate city services operations, and strengthen how government connects with the community. Our work spans the natural and built environments, city and transport services, and regulatory and customer service functions.

We’re here to:

  • deliver streamlined, customer-focused services
  • coordinate planning, transport and environmental stewardship
  • improve efficiency and impact across city services operations
  • make government services more accessible, transparent and trusted.

At the City and Environment Directorate, we put people and place at the centre of everything we do. Whether it’s maintaining public spaces, designing transport networks, protecting the environment or helping residents access services, our work supports a connected, inclusive and resilient Canberra.

Jobs

Access to information

Reconciliation Action Plan

Fees and charges

Annual reports

Feedback, complaints and public interest disclosure

Media releases

Policies and reports

Strategic Plan

Acknowledgement of Country

We acknowledge the Ngunnawal people as traditional custodians of the ACT and recognise any other people or families with connection to the lands of the ACT and region. We acknowledge and respect their continuing culture and the contribution they make to the life of this city and this region.

To see how we are building stronger relationships with the Traditional Custodians of the ACT view the Reconciliation Action Plan.