In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Temporary traffic management

Developers and contractors are responsible for the safety of the workforce and public at their work sites.

Temporary traffic management measures, including directive barriers and signs, must be put in place to ensure people can travel safely through or around work sites.

Temporary traffic management plans for construction and road work sites provide a means of assessing how all likely road users will be affected by the works and what measures could be implemented to minimise disruption. These users include pedestrians and cyclists.

Factors to consider when developing a temporary traffic management plan include:

For information please view the guiding principles for temporary traffic management plans (PDF 131KB).

This document (PDF 1.2MB) describes the process of submitting a Temporary Traffic Plan (TTM) application.

Fees and charges for these applications apply. Please refer to the fees and charges page for further information.

August 2020 update

Traffic management consultants and specialists should be aware of significant changes to the temporary traffic management process in Australia, which came into effect in late 2019. These changes included:

These documents provide better advice to practitioners and harmonise the national approach to traffic management. In so doing, they improve the safety for road workers and the public, provide greater opportunities for interstate working and improve career pathways within the temporary traffic management industry.

From the 1 August 2020, all temporary traffic management applications are expected to include the following documentation:

In addition to the above requirements, Roads ACT will also require the following documents to be included where applicable:

Traffic Control Devices

Any road construction or building work that requires the removal, placement or replacement of traffic control devices, including guide signs, needs to be approved by Roads ACT. You will need to visit us with your proposed traffic control device location/relocation plans for comment or authorisation and submit a Traffic Control Device Transmittal Form.

If you need to place or replace a guide sign you will need to complete a Traffic Control Device Sign Inventory Form. You will need to detail the design aspect and dimensions of the affected sign(s) and the proposed location of the sign(s).

Upon the resolution of any issues the developer or contractor will be advised to submit final plans for final approval in hard copy and electronically in CAD format.

Traffic management at Christmas light displays

Christmas light displays can be a great way for Canberrans to celebrate Christmas and boost community spirit. In most cases, Christmas light displays do not need any involvement by the ACT Government. However, in limited cases ACT Government involvement is required because the scale or nature of the display causes traffic, parking and safety implications or potentially leads to neighbourhood tension by attracting significant night time traffic to the street.

The traffic management at Christmas light displays fact sheet has been developed to help people understand the difference between small-scale and large-scale Christmas light displays and the requirements involved. The fact sheet also outlines the steps that need to be taken when planning Christmas light display activities and the responsibility of event organisers.

Working in the Light Rail Corridor

With the commencement of Light Rail services, please be aware of the new CMET (Canberra Metro’s Operations) requirements as the Operator and Maintainer of the Light Rail corridor.

For any works proposed in the proximity of the Light Rail corridor, defined as the “Operating Phase Area” (OPA), a Permit to Work may be required. Information about when and where the permit is required, and how to apply, are available here.

Any requests for information, including design considerations or work access constraints in and around the OPA should also be directed to CMET via the contact.

Please note the following CMET guidelines when preparing TTMP’s for works in and around the OPA:

  1. Where possible all signage shall be placed on verges and not adjacent to the rail.
  2. Minimum offset for any signage to the edge of rail to be 1200mm.
  3. There may the requirement for a CMET Permit, lookout induction and general induction if working on or close to the rail.
  4. Signage must be of suitable material, tied or secured to ensure it cannot blow or move into the path of a Light Rail Vehicle.
  5. Change to pedestrian or traffic routes that cross or interfere with Light Rail will require a permit – including stop access.
  6. Changes to light rail traffic signaling operation (phase, duration, outage) will require a permit.
  7. Signs placed on or near the rail shall be installed for the minimum possible time.
  8. Signs shall not be placed on pits, covers or any other structure within the OPA.
  9. Traffic management shall not restrict access to the OPA at any time.

For further information, visit CMET's website.