In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Development application advice

Asset Acceptance (AA) is a referral agency in the ACT’s planning system. Environment, Planning and Sustainable Development Directorate (EPSDD) refers Development Applications (DA) that impact on TCCS’ assets and infrastructure to AA for comment.

AA coordinates the response on behalf of TCCS' agencies, including Roads ACT, ACT NOWaste, ACTION and City Presentation. AA is the single point of contact for TCCS and their comments represent TCCS' position on the specific DA.

Decisions made by AA on a specific DA are then forwarded to EPSDD, endorsed with one of the following responses:

Development application process

Flow chart visually describes the AA referral process

Standard drawings