The following forms are for residents who present their own bins for collection:
For details on the personal information collected by ACT NoWaste, please refer to the City Services Privacy Policy.
tccs.nowastebins@act.gov.au
✓ Put your bins out the night before or by 7am on collection days.
✓ Put your bins on the kerbside with the front of the bin facing the road and the wheels at the back.
✓ Leave a gap of at least 30cm between bins so the truck’s arms can pick up each bin.
✓ Keep bins a minimum of 1 metre away from any obstruction such as trees, parked cars or poles.
✓ Ensure your bin is not too heavy (less than 80kg for recycling and landfill, less than 50kg for green waste) so the truck can lift it.
✓ Ensure bin lids can completely close to avoid littering.
✓ Bring your bins in from the kerb as soon as possible after they have been emptied.
What goes in your household bins?
The recycling bin is for empty household containers, packaging, paper and cardboard only. These items are sorted and sold on to be recycled.
✔️ glass bottles and jars – clean and empty
✔️ plastic bottles and containers – clean, empty and lids removed
✔️ steel and aluminium cans – clean and empty
✔️ paper – not shredded
✔️ cardboard – flattened
Recycling bin too full?
Remember you can request a larger recycling bin for an additional fee or visit one of our free 24 hour recycling drop-off centres.
The following items don’t belong in the recycling bin:
❌ hazardous materials such as batteries or electronics, recycling in plastic bags, soft plastics, broken ceramic or glass kitchenware, metal items, clothing, bulky items.
The green waste bin is for garden waste.
✔️ grass clippings
✔️ weeds
✔️ prunings and leaves
✔️ small branches
The following items don’t belong in the organics bin:
❌ plastic bags, building waste, food waste, animal waste, treated timber.
These items should be taken elsewhere for recycling or safe disposal. Visit the Recyclopaedia to find out more.
The landfill bin is for household items that can’t be reused, recycled or composted.
The following items don’t belong in the landfill bin:
❌ hazardous materials such as batteries or chemicals
❌ e-waste
❌ building waste
❌ bulky waste
❌ green waste
These items should be taken elsewhere for recycling or safe disposal. Visit the Recyclopaedia to find out more.
Here are 5 tips to reduce landfill waste.
Tried these tips and still don’t have enough space in the landfill bin?
Remember you can request a larger or additional landfill bin for an annual fee or drop off items that don’t belong in the landfill bin at one of our Resource Management Centres in Mitchell or Mugga Lane.
A Food Organics and Garden Organics (FOGO) collection pilot is now servicing over 6,000 households in Belconnen, Bruce, Cook, Macquarie and selected apartments and townhouses in Tuggeranong. Food scraps and garden waste are accepted in the FOGO bin.
✔️ leftovers and cooked food
✔️ bread and dairy
✔️ meat/fish scraps and bones (no oyster shells)
✔️ certified compostable green caddy liners
✔️ coffee grounds and tea leaves (no tea bags)
✔️ grass clippings
✔️ prunings and leaves
✔️ small branches
The following items don’t belong in the FOGO bin:
❌ oyster shells, animal waste, cat litter, manure, soil, tissues, paper towel, shredded paper, nappies, plastic bags or products, biodegradable or compostable packaging, textiles, glass, personal hygiene products.
JJ’s Waste and Recycling has commenced as the service provider for household waste collections in the ACT. Bin collections may happen at a different time of the day than usual. Please make sure you place your bins on the kerbside by 7 am on collection days and leave them on the kerbside until they have been collected.
Please check that your bin has been emptied before you lodge a missed service request.
Call within 24 hours and leave your bin on the kerb until collected.
