In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Green bins

Disruptions to household waste and recycling collection services on Monday 2 November 2020

The 240-litre green bin is for garden organics. The fortnightly service is available to residents who present their own bins for collection which includes some apartments and townhouses.

To get a green bin there is a one-off $50 registration fee or it is free for residents with one of these concession cards:

Garden organics is processed by Corkhill Bros at Mugga Lane Resource Management Centre where it is mulched and composted to produce nutrient rich soil conditioner products.

Composting garden organics reduces greenhouse gas emissions by decreasing the volume of organic material sent to landfill.

Register for a green bin

Register online for your green waste bin | user guide (PDF 360KB)

If you need assistance to register, contact Access Canberra on 13 22 81.

What can and can't go in your green bin

The green bin is for garden organics such as weeds, grass, clippings, prunings, flowers, leaves, twigs and small branches (no longer than 45cm long and a diameter of 10cm). Please also ensure that your bin is not too heavy (less than 80kg) so the truck can lift it.

Printable guides

Green Bin Brochure | Arabic | Chinese - Simplified | Chinese - Traditional | English Greek | Hindi | Vietnamese

How-to video guide

Problems with your collection

If your green waste bin hasn’t been emptied despite putting it out by 7am on your collection day, contact JJ Richards on 6270 5070. Leave your bin on the kerbside until serviced.

Check the collection calendar for collection days for your suburb.

Bin requests and services

Drop off your green waste

Drop off your garden organics for free at two ACT locations. Restrictions apply.

Frequently asked questions

Find out more about green bins by reading the FAQs.