In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Single-use plastics

Following consultation on the Phasing out single-use plastics discussion paper from April to July 2019, a Bill will be developed to phase out select problematic single-use plastic items where alternatives are readily available.

The Bill will support an immediate regulatory phase out of three key single-use plastic items:

The Bill will also require all ACT Government events to be single-use plastic free. This Bill will be complemented by non-regulatory measures, such as continued education and engagement. Options to trial single-use plastic free precincts will also be explored.

Next Steps Policy Document (PDF 8MB) on phasing out single-use plastics has been released, outlining a decisive but staged approach to manage plastic waste that will minimise the impact of this regulatory reform to industry, business and the community.

In addition to the items listed above, the document also notes the government’s intention to phase out single-use plastic straws, fruit and vegetable ‘barrier bags’ and oxo-degradable plastic products 12 months after the initial regulatory ban.

In the longer term, consideration will be given to phasing out other items that do not yet have clear alternatives that are better for the environment. These other items may include plastic-lined single-use coffee cups and lids, single-use plastic dinnerware, cotton ear buds (with plastic sticks) and other single-use plastic products.

The ACT Government will continue to work closely with the community, local business and organisations to implement the phase out. We will consider exemptions that may need to be in place should single-use plastic alternatives be unsuitable for some community members, such as people with a disability, and will consult with these groups during policy implementation.

Further information on phasing out single-use plastic will be added to this page over the coming months.

Visit the YourSay website for more information on the discussion paper and the consultation process.

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