In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Waste strategies

On this page: ACT Waste Management Strategy |  ACT Waste Feasibility Study |  Waste Management Development Control Code | Waste levy |  National Waste Policy |  Reports and audits

ACT Waste Management Strategy

The Environment, Planning and Sustainable Development Directorate (EPSDD) has released an updated ACT Waste Management Strategy.

Developed in consultation with the community, the ACT Waste Management Strategy 2011–2025 sets a clear direction for the management of waste in the ACT towards 2025.

The ACT was the first government in the world to set a goal of achieving no waste going to landfill. Launched in 1996, the Waste Management Strategy for Canberra was developed to set the vision and future directions for waste management in the Australian Capital Territory. The 1996 Waste Management Strategy for Canberra (PDF 133KB ) was the result of extensive community consultation which identified a strong desire to achieve a waste free society.

The strategy outlined objectives including the Canberra community working to reduce the amount of waste that they produce and for waste to be viewed as a resource, rather than garbage to be thrown into a landfill.

The strategy established a framework for sustainable resource management and lists broad actions which are needed to achieve the aim of a waste-free society. These include:

Turning waste into resources

The ACT Waste Management Strategy cannot succeed without the full support of the wider community as it requires a culture shift, from thinking of unwanted materials as waste to be discarded, to thinking of unwanted materials as resources to be recovered. A range of strategies such as facilitating the development of alternatives to disposal, appropriate waste pricing and/or the development of regulation are needed to effectively reduce the amount of waste going to landfill and to maximise recovery. Waste generators need to take responsibility for the wastes they produce and this requires cultural and attitudinal change that can only be achieved through targeted community engagement, partnership and education programs.

- Return to top of page -

ACT Waste Feasibility Study

Waste Feasibility study

The ACT Government is considering a range of options to manage and minimise waste in the ACT and region now and into the future through the ACT Waste Feasibility Study.

The Study was established in mid-2015 to identify a pathway that would achieve the ACT’s waste management targets. This required an understanding of the complex and interconnected nature of waste management - involving almost every aspect of life in Canberra.

With the Study now concluded, the ACT Government has received its final recommendations at a time when public interest in waste management is high, with television programs like the ABC’s ‘War on Waste’ prompting necessary discussions on waste management issues.

You can review the final outcomes of the study and the consultation report on the ‘Your Say’ website.

- Return to top of page -

Waste Management Development Control Code

The ACT Government is implementing a strategy that aims to maximise resource recovery and minimise waste disposal. With increased building activity occurring within the ACT, sustainable waste management solutions are needed.

The Development Control Code for Best Practice Waste Management in the ACT 2019 (PDF 4.4MB) and Waste and Recycling Management Plan (Editable PDF 1.6MB) directs development professionals on how to incorporate best practice waste management principles and requirements into the design, construction and operation of new developments. This Code replaces the 2016 version of the Code (PDF 6.7MB).

To assist applicants in calculating waste and recycling allocations, please see the Allocation Calculator (Excel 61KB)

To facilitate a transition to the new Code, development applications based around the requirements of the 2016 code will be accepted until Friday, 3 May 2019. While either the 2016 or 2019 Code may be used, the Code selected must be used in its entirety.

Any proposed deviation from the requirements of this Development Control Code must be approved in writing by Place Coordination prior to the submission of a Development Application.

- Return to top of page -

National Waste Policy

State and territory governments have primary responsibility for managing waste through legislation, policy, regulation, strategy and planning, as well as permitting and licensing of waste transport, storage, treatment and disposal operations.

The ACT Government announced as part of the 2018-19 budget that ongoing investment in better recycling and waste management will be supported through a levy on disposal of waste, bringing the ACT into line with New South Wales and other Australian jurisdictions.

The levy was initially a 2019-20 gate fee increase for legislative fees for waste disposal and applied to commercial customers who drop-off waste to be landfilled at ACT Government facilities. All fees are indexed by the usual 2.5 per cent, plus an additional approximate 7 per cent for commercial waste.

Please note that ACT residential waste drop offs are not affected.

- Return to top of page -

Reports and audits

Mugga Lane Landfill Review