In a life threatening emergency dial Triple Zero (000)

In a life threatening emergency dial Triple Zero (000)
ACT Public Hospitals

Canberra Hospital

5124 0000

Calvary Hospital

6201 6111

Mental Health

Call Mental Health Triage on

1800 629 354

(free call except from mobiles or public phones) or

6205 1065

Poisons Hotline

For a poison emergency in Australia call


Drug and Alcohol Help Line

The Drug and Alcohol Help Line is available 24-hours, 7 days a week on

5124 9977

Health Protection Service

For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:

(02) 6205 1700


24 hour health advice

1800 022 222

ACT State Emergency Service

Emergency help
during flood or storms

132 500

Forms and fees

Contracted  collections

Private  operators provide the following collections for ACT residents for a fee. For  enquiries, please visit the links below.

Fees and charges

Waste charges in the ACT are designed to encourage greater use of recycling services by moving to a user-pays system that recognises the true costs of waste disposal.

Some materials will incur a fee and some are free of charge to drop off, see our charges flyer for more details (PDF 147KB).

Please refer to the TCCS Fees and Charges.

Waste disposal charges are updated on 1 July each year. Refer to the TCCS Fees and Charges for changes.

Remember that littering and illegal dumping attract fines, even imprisonment. CCTV cameras are on site.


Phone: Access Canberra - 13 22 81.

Waiver of disposal fees for 'Mr Fluffy' houses

The ACT Government will waive the disposal fees for ‘Mr Fluffy’ houses.

The waiver only covers the disposal fees, it does not cover demolition costs or cartage costs to the West Belconnen Resource Management Centre.

West Belconnen Resource Management Centre is currently the only facility receiving the ‘Mr Fluffy’ houses.


Disposal form

More Information

Phone: Access Canberra - 13 22 81