What would you like to do?
Request bin repair or maintenance | user guide (PDF 200KB) - to repair or replace a damaged residential garbage/recycling wheelie bin currently serviced by the ACT Government.
Report a missing bin | user guide (PDF 215KB) - to report a stolen or missing residential garbage, recycling or garden organics wheelie bin currently serviced by the ACT Government.
Request new bins | user guide (PDF 350KB) - for residents moving to a brand new or a rebuilt house.
Report an abandoned bin | user guide (PDF 220KB) - to report an abandoned ACT Government waste, recycling or garden organics wheelie bin or hopper within the Territory’s geographical boundaries.
Request an additional or upgraded bin | user guide (PDF 360KB) - to request an additional or upgraded red or yellow bin, or a 240-litre garden organics bin (green bin). Fees apply.
Request to downgrade or removal of bin service | user guide (PDF 426KB) - this form is used to request the downgrade or removal of an additional or upgraded red or yellow bin, or the removal of a garden organics (green bin) service. Fees may apply.
Check the status of your service request | user guide (PDF 288KB)
Book a bulky waste collection for residents with:
Bin requests in multi-unit developments
Remember, you can also drop off your waste, recycling, green waste or building waste.
Older bins across the ACT are progressively being replaced. The new domestic waste bins have the same 140 litre capacity but are more compact, so less likely to tip over. They also have a red lid.
Old bins and parts are reused or recycled where possible.
How to maintain your bins
It's up to you (or your body corporate) to keep bins clean. Occasionally rinse out bins (ensuring rubbish does not flow into gutters and stormwater drains), or use a bin cleaning service.
All supplied wheelie bins remain the property of the ACT Government and should not be painted or permanently marked.
If you are moving house, the wheelie bins remain at the address in which they were originally allocated. If your rubbish or recycling bin is damaged, complete the request bin repair or maintenance or contact Access Canberra on 13 22 81.