Multi-unit developments


Apartments waste sorted

Multi-unit developments are apartment buildings, townhouses or groups of houses that share facilities including waste and common areas.

Recycling and waste systems in multi-unit developments and apartments vary considerably. Some have recycling and landfill (rubbish) chutes, while others have waste rooms or enclosures with hoppers and/or bins where residents can dispose of their landfill and recycling. The following information will help building management and residents get waste sorted.

Building Management

The following information and forms can ONLY be used by the strata managers, managing agents, body corporate and owner corporations to help manage bin services at the multi-unit developments.

Request forms

Request a bin repair or replacement for a multi-unit development

Request the repair or replacement of a damaged ACT Government serviced residential bin/hopper for a multi-unit developments.

Request form for:

  • cracked, melted or broken body
  • damaged wheelie bin handle
  • damaged or missing wheel(s), axle(s) or wheel brake
  • damaged or missing lid or lid insert.

Please note the ACT Government does not repair or replace bins owned by the strata, body corporate or owner corporation.

A quick reference guide (PDF 360KB) is also available to help you complete this form.

Contact our team if you need support or help.

Modify existing waste collection services for a multi-unit development

Request additional (or fewer) waste collection services for a multi-unit development which use a shared waste enclosure.

Request form for:

  • additional (or less) bins/hoppers
  • additional (or less) collection services
  • green waste bin registration is also available for multi-unit developments, but allocations vary according to property type
  • fees and changes for all waste disposal and additional waste collections.

A quick reference guide (PDF 290KB) is also available to help you complete this form.

Contact our team if you need support or help.

Request waste collection services for a new multi-unit development

Request a waste collection service for a newly built multi-unit development.

The managing strata, body corporate, owner corporation or developer of the new multi-unit development must submit an initial request to receive a waste collection service.

This form is used to request:

  • waste collection services for landfill and recycling bin/hopper
  • green waste collection service (fees apply) are also available for multi-unit dwellings, but space allocations vary according to property type
  • fees and charges web page for all waste disposal and additional waste collections

Until waste and recycling services are approved and provided through ACT NoWaste the ACT managing strata, body corporate, owner corporation or developer of a new multi-unit development must seek commercial arrangements for their residents and are liable for all commercial costs incurred.

A quick reference guide is also available to help you complete this form.

Contact our team if you need support or help.

Book a bulky waste collection for a multi-unit development

Request form to:

  • arrange bulky waste collection bookings for your managed properties
  • quick reference guide (PDF 159.0 KB)
  • for completing the bulky waste booking form.
Information session

Arrange an information session for your team to learn how to book bulky waste services for multi-unit developments.

Contact our team if you need support or help.

Report missing bin for multi-unit development

The missing bin form is used to:

  • report a stolen or missing residential landfill, recycling or garden organics wheelie bin currently serviced by the ACT Government
  • if your bin is missing or has been stolen, a replacement bin will be provided free of charge.

The replacement bin will be delivered within five days of the successful lodgement of this form. Please note that the replacement bin can only be delivered to an occupied residence.

Quick reference guide is also available to help you complete this form.

Contact our team if you need support or help.

Resources

Educational signs, posters, brochures and guides

Free printed waste and recycling resources are available to assist strata managers, apartment building managers, owners corporation committees or other representative bodies. Resources ordered will need to be collected from Veolia’s Office in Hume.

Arrange waste sorted information session for your team or get business recycling accreditation

  • To arrange recycling and waste information session for your team, please email no.waste@act.gov.au
    • Information sessions can be organised for different multi-unit development stakeholders(strata managers, building managers, property managers, Owners corporation, cleaners and other relevant stakeholders)
  • Take part in the Business recycling program. Your business can be recognised through accreditation. The program helps:
    • to reduce your impact on the environment,
    • to gain public recognition of your efforts
    • to meet corporate environmental commitments.

Fees and charges for waste disposal and collections

Best practice waste management principles, requirements and reports

Is the building you manage part of the FOGO pilot?

Contact our Multi-Unit Development Engagement Officer if you need to:

  • modify the number of FOGO bins
  • change strata management contact details or
  • request support with the service.

Residents

Looking to improve waste and recycling in your apartment building?

Find resources on recycling, green waste and reducing waste to landfill for residents living in apartments and townhouses

3 Bin icon

What goes in your bins?
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A to Z recycling guide
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Drop off unwanted items
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Container Deposit Scheme
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