Accessibility issues | Inspected ASAP and prioritised accordingly to risk base. |
Abandoned vehicle | Issues are dealt with using a risk-based approach to ensure resources are targeted to where the risks of harm, unsafe practices or misconduct are the greatest. An officer will attend as soon as possible. |
Illegal camping | Issues are dealt with using a risk-based approach to ensure resources are targeted to where the risks of harm, unsafe practices or misconduct are the greatest. An officer will attend as soon as possible. |
Illegal signage | Issues are dealt with using a risk-based approach to ensure resources are targeted to where the risks of harm, unsafe practices or misconduct are the greatest. An officer will attend as soon as possible. |
Illegal items blocking the path or on nature strip | Issues are dealt with using a risk-based approach to ensure resources are targeted to where the risks of harm, unsafe practices or misconduct are the greatest. An officer will attend as soon as possible. |
New Pedestrian Crossing Request | Complete in 60 working days. Requires assessment of traffic volumes, traffic speed and crash data to be collected and external review undertaken. |
New Parking Restrictions/Signage | Requesters are contacted in 10 working days. Requires consultation with affected business/residents, assessment, and fabrication. This process may take up to 6 months. |
Potholes (urgent repair) | Complete in 5 to 10 working days (weather and priority dependant). |
Potholes (non-urgent repair) | Assessed annually in accordance with the resurfacing program (weather and priority dependant). |
Request replacement parking signage | Complete in 5 to 20 working days. |
Request for Local Area Traffic Management, speed humps | Complete in 10 to 60 working days. Issues may require assessment of traffic volumes, traffic speed and crash data to be collected and external review undertaken. |
Review of speed limits | Complete in 10 to 60 working days. Issues may require assessment of traffic volumes, traffic speed and crash data to be collected and external review undertaken. |
Road signs (regulatory) | Complete in 5 to 20 working days. |
Road signs (non-regulatory) | Complete in 20 to 60 working days. |
Road condition and safety (intersection safety, lines of sight, etc) | Complete in 10 to 60 working days. Issues may require assessment of traffic volumes, traffic speed and crash data to be collected and external review undertaken. |
Road-related noise complaints | Reporters are contacted in 10 to 20 working days. Assessment and/or resolution takes up to 4 months. Requires desktop assessment, survey, and noise assessment on site. |
Service pit issues | Temporary repair to ensure safety in 5 to 10 working days. |
Street sweeping (urgent) | Complete in 1 to 3 working days. |
Street sweeping (non-urgent) | Complete in 20 to 120 working days accordingly to schedule. |
Traffic control (existing pedestrian crossings, speed humps, etc) | Complete in 10 to 60 working days. |
Traffic lights | Complete in 10 working days to ensure safety. |
