Bulky waste collections

Free bulky waste collection service

Canberra households are eligible for one free bulky waste collection of up to 2 cubic metres each financial year.

The bulky waste collection service is great for hard waste that is too big for your kerbside bins such as old furniture and broken appliances.

The service involves 2 bulky waste trucks that collect items – one for reusable items and one for landfill waste.

They may arrive at different times on the same day, which means your items may not be collected at the same time.

Bookings

Single residential households can use the bulky waste booking form to book a collection up to 6 months in advance.

The form will check your eligibility, give you collection dates to choose from and ask what items you would like collected. Once your booking is confirmed, you’ll receive a reference number and confirmation email or text message.

Booking changes

You can make changes to your booking until 5 business days before collection by using the request service status form by entering your service request number, surname and postcode.

Booking cancellations

You may cancel your booking until 2 business days before collection by using the request service status form by entering your service request number, surname and postcode.  If you do not cancel in time, you will not be eligible for another free bulky waste collection within this financial year.

Prepare for a bulky waste collection

You must place your items near your property boundary and in an easily accessible spot. Items should not block footpaths, access to your mailbox or be placed on the verge.

Items left in garages, trailers, behind open or closed gates or fences or under structures such as carports or verandas will not be collected.

If your property is a battle axe block, please contact ACT NoWaste Customer Service team on 6205 9521 to confirm the best collection spot to leave your items.

Place items out no more than 2 days before the scheduled collection date and no later than 7 am on the collection day. You do not need to be home for the collection.

Uncollected items

The service includes 2 bulky waste trucks that collect items – one for reusable items and one for landfill waste. They may arrive at different times on the same day, which means your items may not be collected at the same time.

Items not acceptable for the bulky waste collection will not be collected and are your responsibility. A note will be placed in your mailbox if this occurs.

Illegal dumping fines may apply for items outside your property boundary. Report illegal dumping via Fix My Street or call Access Canberra on 13 22 81.

Apartments and townhouses

If you live in an apartment or townhouse with shared waste facilities, please contact your strata or building manager to book a bulky waste collection on your behalf.

If you are a strata manager, building manager or owners corporations of a multi-unit development with shared waste visit bulky waste collections for multi-unit development.