For after hours urgent public health matters including environmental health, radiation safety, food poisoning and communicable disease management phone:
The request new bins form is used to request a new set of garbage and recycling bins for a newly built (or rebuilt) private residence. The standard bin allocation is free of charge to the resident. Please note that a new set of bins can only be delivered once the residence is occupied.
The standard bin allocation for a new residence is a 140 litre garbage bin (wheelie bin with a red lid) and a 240 litre recycling bin (wheelie bin with a yellow lid).
This form can also be used to request an additional or upgraded red or yellow bin, or a 240 litre garden organics (green bin) at the same time as a new service request. Fees may apply.
The new, additional and/or upgraded bins will be delivered within 5 working days from the approval of this form.
Support
If you would prefer to lodge a new bin request over the phone, or if you require assistance using this form, please contact Access Canberra on 13 22 81. A quick reference guide is also available to help you complete this form.
For details on the personal information collected by ACT NoWaste, please refer to the City Services Privacy Policy.